Get in Touch

We respond to general enquiries within 2 business days. Listing and operator enquiries are responded to within 3–5 business days. If you have a time-sensitive question about a planned trip, mention it in your message and we will prioritise accordingly.

Any question about accessible travel in South Africa. If you're unsure whether a specific destination or property will work for your situation, ask - we'd rather answer the question directly than have you plan from a guide that doesn't fully address your needs.

Email listings@accessibletravelsa.com with your property name, location, and a brief description of your current accessibility features. We will respond with the assessment process details and current scheduling availability. There is a verification fee that covers the physical assessment, report, and listing.

We currently list hotels, boutique guesthouses, self-catering properties, bush lodges, safari camps, and game reserve rest camps across South Africa. We assess against the ATS Accessibility Score framework, and every listing includes a mandatory "Not suitable for" section regardless of score.

Yes - and please do. Every listing and guide has a report mechanism. Alternatively, email hello@accessibletravelsa.com with the property name or guide title and the specific inaccuracy. We investigate all reports and update content when inaccuracies are confirmed.