Accessible hotel room with wide doorway and roll-in shower in South Africa

Directory currently being built

Properties are added as they complete the ATS verification process. Every listing is physically assessed before publication - we don't publish unverified entries. Own an accessible property? Submit for assessment. In the meantime, get in touch and we'll recommend options for your destination.

A Directory That Earns Its Credibility

Most accessible accommodation directories rely on self-reported information. A property fills out a form, ticks a few boxes, and receives a listing. Nobody verifies the measurements. Nobody visits. Nobody asks the hard questions.

The ATS Accommodation Directory works differently. Every listed property undergoes a structured verification process that produces a concrete score - not a badge, not a star, not a vague “accessible-friendly” label. The ATS Accessibility Score runs from 0 to 100. It is based on physical measurements, photographic evidence, and a framework that has been calibrated against the real-world needs of disabled travellers.

What the Score Measures

The score covers the physical access chain from arrival to sleep: parking and drop-off access, entrance and lobby, lifts and corridors, bedroom door widths, bathroom configuration (roll-in shower availability, turning radius, grab rail placement), and any step or gradient that breaks the access chain. Properties are scored against a tiered rubric, and the result is published alongside the raw data points that produced it.

A score of 85 means the property meets a high standard across the full access chain. A score of 58 means there are notable gaps - and the listing will tell you exactly what they are and who they affect.

The “Not Suitable For” Section

This is the feature that sets ATS apart from every competitor in this category. Every listing includes a mandatory section titled “Who this property is NOT suitable for.” It might say: Not suitable for power wheelchair users due to lift dimensions (80cm internal width). Not suitable for travellers requiring a hoist due to ceiling track limitations. It might say something simpler. But it is always honest, always specific, and always written first for the traveller’s benefit - not the property’s marketing department.

Most accessible travel platforms tell you what works. We tell you what doesn’t. That distinction can save a trip.

FAQ

AccessibleAccommodationDirectory-FAQs

The score is based on physical measurements taken during a verified inspection: door widths, bathroom turning radius, step heights, surface gradients, and more. It also factors in photographs and a mandatory honest assessment of limitations. A score of 80+ indicates a property that meets the needs of most mobility-impaired travellers. Below 60 usually means there are significant barriers - the listing will explain exactly what they are.

Not necessarily - and this is why the 'Who this is NOT suitable for' section matters. A property might score 74 and be excellent for a manual wheelchair user but impractical for a power chair due to lift dimensions. We tell you both the score and the specific use cases it does and doesn't cover.

Properties are re-verified after major refurbishments, and we flag listings that are under review. If you notice an inaccuracy, the listing page has a reporting mechanism so we can investigate and update.

Yes. The directory covers hotels, lodges, boutique guesthouses, self-catering cottages, and apartment-style accommodation. The ATS Score criteria are adapted for each property type - a self-catering unit is assessed differently from a hotel room.

The directory is designed to let you filter and read for your specific situation. Each listing includes notes for mobility impairment, power wheelchair users, ambulant disabled travellers, visual impairment, and cognitive/sensory needs where relevant.

You can submit a listing request for a property you'd like us to assess. Accommodation providers can also request verification through our operator listings service.

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